Safemark Systems Receives Top Marks
In Customer Satisfaction Ratings

ORLANDO (June 17, 2005)-- In an independent study of leading hotel franchisors and hotel operators, Safemark Systems, a leading supplier of in-room safes to top hotel chains and hospitality providers worldwide, has ranked in the top 5% for overall customer satisfaction.

Safemark's average rating for overall customer satisfaction is 4.7 out of 5.0. On service and training, Safemark was rated a perfect 5.0. Customers also reported being very satisfied with Safemark on product reliability, ease of use, features, delivery and terms.

Headquartered in Orlando, Safemark offers a wide variety of safes in various configurations that are designed to meet the needs of travelers and businesses.

The study was produced on a blind basis by Bassich & Associates, a management consulting firm located in Silver Spring, MD. Bassich & Associates maintains a customer satisfaction database that includes evaluations on over 200 service industry companies.

John Foley, Vice President of Safemark Systems says, “In considering that the study revealed that 62% of hoteliers believe that safes should last 11 years or more, I would urge potential buyers to carefully evaluate the service delivery and overall product performance of any company with which you're considering establishing this long-term relationship. Safemark is the only company that stands by its product by offering a five-year/five-thousand dollar warranty against theft by forcible entry.”

Safemark offers a variety of options for their clients. Depending on the size and shape, the various models are designed to safely store such items as laptops, palm pilots, video and digital cameras, purses, jewelry and much more, “The safes come with a variety of locking systems, including mechanical key access, digital access/motorized locking, personal code entry and card swipe option (room key/credit card).

Safemark recently was selected as a preferred vendor by Carlson Hospitality Worldwide. The company will supply a variety of in-room safes to well-known hotels companies under the Carlson umbrella, including Radisson Hotels & Resorts, Country Inns & Suites, Park Inn and Regent International Hotels.

“Safemark Systems passed Carlson Hospitality's stringent review process to be a preferred vendor,” said Sandy Olson, Manager, Contracting & Vendor Relations Division, Carlson Hotels Worldwide. “Safemark combines unsurpassed products with a wide range of financing options and price points. Their extremely high level of customer service makes them a company we want to be associated with for a long time.”

Other satisfied Safemark customers include Rick Brown, Director of the Rooms Operations for the San Diego Marriott Hotel and Marina. The hotel recently selected the Millennium 5.0 metallic safe for installation at the hotel because they are large enough to accommodate laptops, cameras and other essentials for the business traveler as well as the leisure guest.

In commenting on the Marriott installation, Brown says guests appreciate and have responded positively to the system and its ease of operation. "I was very impressed with the quality of the product s well as the level of service offered by the Safemark organization. With close to 1400rooms, I was a little nervous with the installation logistics but their expert installation crew handled it without a wrinkle and addressed all of my questions. Based upon the success that we have seen with this product, I highly recommend Safemark Systems.”

At the New York Helmsley Hotel, Donna Soba, Rooms Division Manager, says, “We're pleased to work with Safemark Systems for their competitive pricing and customer service. The training program is excellent and the safes are user-friendly for staff as well as for our guests. It's a simple system that's very easy for the hotel to maintain.”

For more information about Safemark Systems and their products, contact John Foley, Vice President, Safemark Systems, at (214) 495-9500 or e-mail jfoley@safemark.com.

Since its inception in 1983, Safemark Systems has become a leading provider of in-room safes to the North American hospitality market. Over the past 22 years, the company has installed over 400,000 safes in hotels and resorts located in the United States, Canada and the Caribbean. Safemark operates an extensive sales and distribution network throughout North America, and maintains exclusive vendor agreements with such prominent hospitality organizations as Cendant Corporation, Choice Hotels International and Prime Hospitality. In addition, Safemark is a preferred vendor of Walt Disney World Resorts, Best Western International, Historic Hotels of America, Interstate Hotels & Resorts, and U.S. Franchise Systems. For more information, please call 800-255-8818 or visit www.safemark.com.