Direct Purchase from an In-room Safe Expert
Safemark’s direct sales division maintains commanding market share in the United States and has significant international coverage with certified distributors representing more than 100 countries. Working side-by-side with major hotel brands, Safemark has engineered a complete line of safes to balance the unique needs of operators, designers, and hotel guests. Safemark has earned the status of exclusive, preferred, or approved vendor for the industry’s top brands – providing instant credibility and a competitive advantage.
Request a Free Consult
The Safemark Advantage
Timely Logistics
Unless you’re a new construction property, deploying guest room safes takes a great deal of facilitation. Safemark installers handle the entire process from unloading the truck to final trash removal. We have installation down to a science allowing your property to operate with little guest interruption.
Professional Installation
Safemark employs a full-time installation team to assist properties with implementing this important guest amenity. Licensed, insured and bonded, our team ensures eash safe is properly attached with the correct hardware. We can work independently or with your staff for a seamless installation.
Training Options
We offer a number of training options including onsite and remote with programs tailored to relevant departments. Administrative functions and detailed review of our comprehensive audit trail will be shared with those appointed by management. Preventative maintenance services are also covered.
The Industry’s Best Warranties
Safemark’s hotel safes carry a warranty on mechanical defects for a period of five-years from the original purchase. This warranty is limited to the repair or replacement of the safes that have failed under normal use (determined by Safemark). Warranty does not cover labor, removal, installation or transportation.
In addition to our Manufacturer’s Warranty, Safemark provides a USD $10,000 Limited Warranty on losses due to forced entry.
Customer Support
Peace of mind is a concept Safemark’s clients have come to know with our durable solutions, unmatched warranties and superior customer service. Our support team is available Monday through Friday from 8:00am to 5:00pm (EST) for general questions such as maintenance, reordering of parts, safe operations, and other non-urgent concerns.
Comprised of industry veterans, we understand that certain situations – especially those impacting guest service – call for fast, reliable technical assistance. When “Murphy’s Law” strikes, our certified technicians and global partners are available at all hours of the day to ensure hotels and their guests receive service. For more information about Safemark’s professional support, contact us today:
1-407-299-0044
support@safemark.com
Extended Warranty Program
At the end of the standard Manufacturer’s Warranty our customers have the option to extend coverage on the safes. Owning an extended warranty plan protects you from costly repairs and ensures your guests have access to store valuables in a convenient, user-friendly safe. With Safemark’s extended warranty program, you extend the life of your guest room safes and keep this valuable guest amenity operating at peak performance. Each program has specific guidelines so contact your sales representative for more detail.
- Convenient Service – our support team is available Monday through Friday from 8:00am to 5:00pm (EST) for general questions such as maintenance, reordering parts, and safe operations.
- Convenient Emergency Service – as hospitality veterans, we understand that guest-related issues require fast, reliable technical assistance. In these situations, our support team is available 24 hours a day, seven days a week.
Flexible Options – protecting your initial investment is important to us, therefore, we have developed three extended warranty programs to meet the unique needs of each hotel.
- Peace of Mind – our extended warranty program provides customers with complete confidence in Safemark’s security solutions.
